Retail Help

Quick Answers to Common Questions

Find answers to some of our most frequently asked questions.

  1. How do I setup my receipt printer?
  2. Why is my receipt printer feeding out too much paper?
  3. How do I setup my label printer?
  4. What hardware does Lightspeed Retail recommend?
  5. How do I add a logo to my receipts?
  6. Importing inventory and customer data
  7. I can't connect to Lightspeed Retail. What can I do?


Browse our documentation by section, articles on everything from setting up your hardware to getting started with customer tracking, POS support and much, much more.

  1. Getting Started
  2. Sales
  3. Inventory
  4. Customers
  5. Service
  6. Reporting
  7. Settings
  8. Ecommerce
  1. Hardware
  2. Add-ons
  3. iPad
  4. Developers


Instructions and links to download and install Teamviewer, the software that the Lightspeed Retail Support Heroes can use to remotely connect and control your computer when helping you diagnose and address problems.

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