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Support Hours

Monday to Friday: open 24hrs (closing at 1:00 am EST on Friday night)
Saturdays: Open from 10:00 am to 1:00am EST
Sundays: Open from 10:00 am EST and not closing (back to 24 hrs)


Holiday Hours

Monday Dec 22: Open from 8:00 am to 1:00 am EST
Tuesday Dec 23: Open from 8:00 am to 1:00 am EST
Wednesday Dec 24 : Open from 8:00 am to 9:00 pm EST
Thursday Dec 25: Closed
Friday Dec 26: Open from 9:00 am to 1:00 am EST
Saturday Dec 27: Open from 10:00 am to 1:00 am EST
Sunday Dec 28: Open from 10:00 am EST
Wednesday Dec 31: Closing at 9:00 pm EST
Thursday Jan 1: Closed
Friday Jan 2: Open from 9:00 am to 1:00 am EST

Lightspeed Support strives to respond to support requests within 1 business day from customers with a valid Support & Upgrades Subscription on weekdays.

Contact Support

Submit a support request
Toll-free: 866-932-1801
Telephone: 514-907-1801 (Montreal)
Telephone: 61-2-8488-3146 (Sydney)

Please Note: All support requests are handled on a prioritized basis, and not all support services may be available during these times.


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