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Support Hours

Monday to Friday: open 24hrs (closing at 1:00 am EST on Friday night)
Saturdays: Open from 10:00 am to 1:00am EST
Sundays: Open from 10:00 am EST and not closing (back to 24 hrs)

Lightspeed Support strives to respond to support requests within 1 business day from customers with a valid Support & Upgrades Subscription on weekdays.

Contact Support

Submit a support request
Toll-free: 866-932-1801
Telephone: 514-907-1801 (Montreal)
Telephone: 61-2-8488-3146 (Sydney)

Please Note: All support requests are handled on a prioritized basis, and not all support services may be available during these times.

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