Monday to Friday: open 24hrs (closing at 1:00 am EST on Friday night)
Saturdays: Open from 10:00 am to 1:00am EST
Sundays: Open from 10:00 am EST and not closing (back to 24 hrs)
Lightspeed Support strives to respond to support requests within 1 business day from customers with a valid Support & Upgrades Subscription on weekdays.
Submit a support request
Telephone: 514-907-1801 (Montreal)
Telephone: 61-2-8488-3146 (Sydney)
Please Note: All support requests are handled on a prioritized basis, and not all support services may be available during these times.
Purchase a Lightspeed Maintenance Plan
Find everything you and your staff need to stay on top of your Lightspeed installation, from documentation and training videos, to troubleshooting articles.
Need Help? Maintenance Plans get you on the phone with Tech Support. Renew Maintenance No, thanks.