Release Notes

October 01, 2015

Web Store 3.3.0

  • A security warning message no longer appears when returning to the receipt page after a PayPal payment.
  • Product sorting options are now maintained on custom pages.
  • Product display options for out-of-stock and non-inventoried products are now maintained.
  • Puerto Rico addresses are no longer valid when restricting the shipping options to the Continental United States.
  • (Brooklyn theme) If the « Disable Cart » option (Admin Panel > Store Settings > Carts) is ON, the cart now does not appear.
  • Brooklyn 2014 theme:
    • A user can now view order comments on the order summary (receipt) page.
    • The Confirmation and Thank You pages now include the purchase subtotal.
    • When adding a wish-list item with a “ship to” address to the cart, the shipping address is now maintained.

September 29, 2015

Lightspeed OnSite 2015 2.2.6

EMV Certified

  • This version is EMV Certified by Cayan with EMV Support for the Genius Terminal. You might require a firmware update from Cayan for your Genius Terminal.


  • Fixed an issue where a deleted Account Status that is still being used on a Customer Card would throw an API Exception.

  • Fixed an issue where a deleted Account Status that is still being used on a Supplier Card would throw an API Exception.

September 29, 2015

Lightspeed Restaurant POS 3.7

  • Now supports integrated EMV payment processing with iZettle in Sweden, Finland, Denmark, Norway, UK, Germany, France, Spain, Netherlands, Mexico, and Brazil.
  • You can now upload an event log file to the server that can be used by our Support team.
  • A tax rate with decimal values is now displayed in it’s entirety throughout the app and on receipts.
  • In the event of an unsuccessful credit card swipe, a message now appears instructing the user to re-swipe the card. As a result, an unsuccessful card swipe no longer results in the app requesting to create a new customer.
  • When a swiped credit card is linked to more than one customer, a customer-selection window now appears from which you can select a customer.
  • Improved localization for US accounts. The app now displays the date as mm-dd-yy and « Tax » instead of « VAT ».
  • Users with a LiteServer can now upload an event log file to the LiteServer that can be accessed by our Support team.

September 24, 2015

Lightspeed Retail POS app 2.4.1

  • Fixes an issue that prevented users from logging in after upgrading to version 2.4.

September 23, 2015

Lightspeed Retail POS app 2.4

New Features

  • Now EMV-ready! Supports the EMV-enabled Verifone MX 915 payment terminal with Cayan
  • Filtered search with increased speed
  • Faster barcode scanning

Bug Fixes

  • Resolves an issue with duplicate scans using the Lightspeed Bluetooth Scanner
  • Fixes a stability issue
  • The keyboard now automatically hides when browsing search results

September 21, 2015

Lightspeed Retail Update: Armstrong EMV

  • Support for the EMV-ready Verifone MX 915 payment terminal with Cayan.

September 14, 2015

Lightspeed Restaurant Manager 4.7

  • New “Tip refund %” setting (Settings > Report Settings) ensures that the credit card transaction fee is automatically subtracted from your staff’s tips.
  • Export all your customers to CSV (Users > Customers > Export Customers). This CSV can be reused to send targeted mailings.
  • Belgian blackbox users can now create multiple fiscal printer templates (Printer > Printer templates > Add Template > Fiscal), to allow the app to print the fiscal ticket to the printer of your choice.
  • New role « Allow force clock-out in Manager » enables a user to clock out other users in the Labor report (Reports > Labour Reports > Force clock-out all users).
  • When deleting objects in the Manager that can have an impact on Reporting (such as deleting Products or Tables with open receipts), a warning is displayed that this can have an impact on Reporting.
  • When accessing the Manager through the « Manage my Restaurant » button in the User selection screen on the iPad app, it is now easier to scroll through reports.
  • Improved French translations in the Manager (Settings > General > Language > French).
  • Dutch customers now have a « KVK » field in Settings. The KVK number is also displayed on customer tab invoices.
  • VAT info (grouped per VAT-percentage) per receipt is now displayed in the Receipt report (Reports > Receipt > Open a receipt).
  • SRM/MEV: Free modifiers are not displayed on the MEV final ticket.
  • For customers with a lite server, the status of the Liteserver is shown in the top right corner of the Manager status bar.
  • When you specify a reason for deleting an item from a receipt (to use this, you enable the App-setting « Manager Settings > Specify reason when delete product »), the reason for the deletion is now displayed in the day report.

September 08, 2015

Lightspeed Retail POS app 2.3.2

Framework changes to get ready for iOS 9!


September 02, 2015

Lightspeed OnSite 2.2.4

Apple GSX

  • New GSX Setup Window for allowing the use of certificates and private keys to comply with the new regulations
  • New Product Lookup window for the new AppleCare Connect API’s
  • New Warranty Lookup window for the new AppleCare Connect API’s
  • New Carry­In Repair window for the new AppleCare Connect API’s
  • Fixed an issue for customers in Australia where a serial number that was greater than a year old would cause a warranty status lookup error
  • Fixed an issue where lowercase serial numbers would return an error on warranty status lookup
  • Fixed an issue with the Carry­In Repair window and CompTIA parts would display an error if no CompTIA parts were allowed for that product
  • New Test Connection button in the GSX settings window to properly test the new certificate connection method
  • Fixed an issue where a Carry­In Repair would not save the results to the notes field of the Purchase Order
  • Added a datepicker to the Carry­In Repair window
  • Performing a return on a multi­store invoice now allows you to return the invoice more than once (before only 1 return on an invoice was allowed no matter how many items were returned).
  • Fixed an issue with Multi­Store Replication that did not replicate all of the basic Supplier information
Bug Fixes
  • Accounts Receivable on date report now excludes payments made after the selected date
  • Downloading a Web Order with quantity discounts now displays the correct selling price
  • An invoice with a non­inventoried item with a cost now properly displays the cogs/margin column in StoreMaster
  • Fixed an issue where an upgrade to OnSite 2015 2.2 would fail if you had multiple payment methods with the same name
  • Fixed an issue where Webstore would fail to upload due to a Family attribute error
  • Fixed an issue when the “default mail application” was set to Outlook and document windows with attachments would open Apple Mail instead.

August 18, 2015

Lightspeed Retail POS app 2.3.1

  • Fixed an issue with the line item price for gift card purchases and recharges.

August 12, 2015

Lightspeed Restaurant Manager 4.5

  • (USA only) Payment Processing:
    • If your payment processor is set to « Preauth capture », you can now choose to automatically batch-close your open credit card payments at a specified time every day. To do so, select « Autoclose + Autocapture » in your Lightspeed Restaurant payment processor settings (Payments > Set Up Payment > select payment processor > Autoclose or Autocapture batch).
    • The Payment Processing screen (Payments > Payment Processing) now includes a drop-down selection that lets you choose whether to view either the current open batch or a previously closed batch by selecting a date.
  • The consolidated product list in the Product Report screen (Reports > Product Reports) now includes a column that displays the establishment name.
  • A new email notification feature (Settings > Notification Settings) lets you specify the email addresses to which the day report is automatically sent.
  • You can now duplicate an existing « Discount » or « Service Charge » product.
  • You can now generate, print, and email an invoice for all unpaid receipts that are currently on a customer’s tab directly from Restaurant Manager (Users > Customers > select customer > Customer Invoices). Not available in USA.
  • The « Promotion » and « Thank You » fields in the Printer Template settings (Printers > Printer Template > select template) are now limited to 1000 and 500 characters respectively.

August 10, 2015

Lightspeed Restaurant POS 3.5

  • When adding a Discount of type « Reduction Current » or « Reduction Product » to an order, you can now modify the discount’s value using the Price button on the Shortcut Panel.
  • The new « Split bill by seat » iOS option (Settings > Restaurant > Beta Settings) lets you split a bill by seat number.
  • The new « Separate order by seat assignment » iOS option (Settings > Restaurant > Beta Settings) separates the ordered items on the Order screen by seat number.
  • (USA only) The credit card swiper screen now closes automatically after a  successful payment.
  • The new « Sorting order tabs in overview panel » iOS option (Settings > Restaurant > Layout Settings > Floor Settings) lets you choose whether to sort the tabs in the overview panel by the customer’s first or last name.
  • When using a split bill, if you move all items from a child receipt that contains a Discount of type « Ticket », you’re now asked whether to delete the empty receipt.
  • Reduced the number of required information to enter when performing a manual credit card payment using Cayan.

July 29, 2015

Lightspeed OnSite 2015 2.2


  • All-New “Multi-Store Replication” settings for each store location
  • Fixed an issue where enable/disable stores through multi-store setup as not respected
  • Fixed in issue where the multi-store token would not refresh if an account expired
  • Fixed an issue where Multi-Store returns would not always reflect Sales Event pricing
  • Fixed an issue where child products generated from a master matrix product at a child location that was replicated from a master store would not retain cost and supplier information
  • Fixed an issue where receiving a transfer in while having the product card open in the sending location could cause Lightspeed to crash
  • Multi-Store returns now reflect the cost of goods sold from the originating location


  • Ability to check a gift card balance in POS Mode
  • Right-clicking on a product(s) in StoreMaster allows for “Print Label” option
  • POS Mode Button Mode now display 100 products at a time
  • Ability to perform fast scanning in POS Mode
  • Option in POS Mode for products to be searched on exact Product-ID
  • Ability to swipe a card at any time in the payment screen in POS Mode (swipe mode only)
  • Station Setup option to automatically send the current sale to the Genius Terminal for payment
  • ApplePay is now officially supported through the Cayan Genius Terminal

Bug Fixes

  • Fixed an issue where a merged customer would display in POS mode when searching
  • Fixed an issue where adding a quantity to an existing line item in StoreMaster would not update the Owing amount
  • Fixed an issue where can Exit POS’ privilege set to ‘Not Allowed’ will cause LS to crash
  • Fixed an issue where count inventory breaks available inventory if there is inventory in warehouses and count warehouse is unchecked.
  • Sending decimal QTYs in a Multi-store transfer could result in inventory stuck in transit
  • Attempting to update products via import tools could cause Lightspeed to crash
  • Fixed an issue with combine scanned quantities could cause Lightspeed to crash during fast scanning
  • Fixed an issue where using set product info/set selling prices would stop responding if the quantity filter equaled 0
  • Fixed an issue in POS Mode where current and non-current products would be displayed when search only current products was selected
  • Removing a discount on an editable sell item now recalculates the sell price
  • Fixed an MYOB export output error that used incorrect currency code data for suppliers
  • Fixed an issue where saving an SRO created from an Order could cause LightSpeed to crash
  • Fixed an issue where an error would display that an item must have exactly 1 default cost when invoicing an item through POS Mode
  • Fixed an issue where the ‘default’ Family setting would not be respected
  • Fixed in issue in Count Inventory where Adjust Inventory did not combine multiple counts for the same product
  • In POS, Customer Discount always overrides Sale Event Discount when Customer is added before Products
  • Editing a document after taking a payment generates no longer generates a lockholder error
  • Using a store credit in POS Mode with the auto-complete option enabled could cause Lightspeed to crash
  • Inventory Counts with serialized products are now adjusted correctly
  • Fixed an issue with large databases where a StoreMaster export may timeout
  • Fixed an issue with the Cayan Genius Terminal setup that would prevent load payment methods from launching
  • Fixed an issue where a “debit type” payment with an external terminal could cause Lightspeed to crash
  • Fixed an issue where the number field on a check or manual payment wouldn’t save
  • API: Customer email address is now returned on invoices


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